| WHAT IS EBAY? For those of you who don't | | | | reserve amount got refunded to my seller |
| know, EBay is one of the largest online | | | | account.HOW DOES THE FEEDBACK RATING SYSTEM |
| auctions websites in the world with over 3 | | | | WORK? This is the main bit you want to be |
| Million listings per day. If you wish to buy | | | | focusing on. If you have brought or sold an |
| or sell on eBay you can. You can also do both | | | | item you are eligible for item feedback.There |
| if you wanted to.WHAT IS THE SITE LAYOUT | | | | are 3 types of feedback available at the |
| LIKE? The website layout is one of the best | | | | present time. They are stated as the |
| features. It's easy to use for new users. | | | | following:POSITIVE: You are meant to see more |
| Like any other website just click on the | | | | of these than of the ones below. This shows |
| hyperlinks to take you to the location of | | | | that the buyer or seller was really happy |
| that website. It offers great colour schemes | | | | with the transaction. This type of feedback |
| and it also has brilliant auction listing | | | | adds to your reputation number.NEUTRAL: This |
| features, which are easy to use.WHAT IS THE | | | | means the buyer or seller was not |
| SITE NAVIGATION LIKE? The website navigation | | | | dissatisfied or pleased with the transaction |
| is really easy to use as I have said above. | | | | This leaves your feedback at the same number |
| You can get the odd technical glitch, which | | | | as before.NEGATIVE: I hate these. Most people |
| you click, on the link and it will take you | | | | hate them. This means the seller or buyer was |
| to the international part of the company, | | | | really dissatisfied with the purchase and |
| other than that it's brilliant and easy to | | | | transaction. The not minuses 1 positive |
| use.WHAT IS THE SITE STABILITY LIKE? The site | | | | feedback from you feedback status.THERE IS A |
| stability has a couple of glitches especially | | | | BLUE AND RED ABOUT ME LOGO NEXT TO THE BUYERS |
| with their log in scripts. If you click on | | | | NAME, WHAT DOES IT MEAN?You have your "ABOUT |
| the hyperlink for the Sign In tab at the top | | | | ME" page, which gives the opportunity to |
| of the page you may get re-directed to the | | | | other eBay sellers and buyers to really get |
| German login page. You cannot use this, as | | | | to know you. The more good stuff you write |
| you might not understand it. According to | | | | the better your chances of either selling an |
| ebay.co.uk they are trying to sort out all | | | | item or getting pre-approved for an item. You |
| glitches within the next 12 months.HOW DOES | | | | can even add pictures to this page.WHAT IS AN |
| THE BIDDING WORK AND HOW DO I BID ON AN ITEM? | | | | EBAY SHOP AND HOW DO I GET ONE?Having an eBay |
| This is really easy to do. You must have a | | | | shop is recommended if you are listing lots |
| registered account with them. Its FREE if you | | | | of items instead of just the couple of items. |
| are just buying but if you are selling this | | | | You will see that most of the shops belong to |
| takes longer see below for more information | | | | power sellers. More is explained about Power |
| on this. If you wish to bid or buy an item | | | | sellers below. To get an eBay shop you must |
| you must follow the following procedures:1) | | | | have a feedback rating of 10 or more. This |
| Click on the item title from the featured or | | | | must now be 100% positive feedback. No |
| search listing.2) This will take you into the | | | | Neutral or Negative. |
| auction page for that specific item.3) Read | | | | |
| the item description and make sure you | | | | If you choose to have an eBay shop eBay will |
| understand it before bidding or buying.4) If | | | | charge you reasonable and unreasonable |
| you need to ask the seller a question do so | | | | amounts of money to get one. The charges are |
| by clicking on the link at the top of the | | | | as follows:Basic - £6 - This means that |
| page where the sellers id and feedback number | | | | you will get no advertising done by eBay. It |
| is.4a) If you don't need to ask the seller a | | | | will not appear in search results.Featured - |
| question or questions regarding the item just | | | | £30: This not only is featured in search |
| scroll to the bottom of the page to check the | | | | results it's easier to use. The only thing is |
| posting and payment terms and conditions | | | | that the £30.00GBP is per month. They a |
| (Most ebayers use this feature so keep your | | | | lot of money in the long run.Anchored - |
| eyes peeled) After reading that make sure you | | | | £300: Yes you have to this. If someone |
| are happy about the payment and postage terms | | | | clicks on eBay shops from the homepage you |
| and conditions.4b) If you are happy with all | | | | shop will be there in at the top of the page |
| of the above just enter the maximum amount of | | | | in an anchor. Not many people choose this |
| money you are willing to bid on that item and | | | | item at the moment. This is because you have |
| click on the bid button. After you have done | | | | to pay £300.00GBP per MONTH. That's what I |
| that it will take you into the confirmation | | | | call daylight robbery. |
| page and make sure you adhere to placing a | | | | |
| bid. It should then re-direct you saying one | | | | The only good thing about the shops is that |
| of the following:5) "YOU ARE THE HIGEST | | | | you have longer durations like 30 day "BUY IT |
| BIDDER"5a) "YOU HAVE BEEN OUTBID BY ANOTHER | | | | NOWS" 60 day "BUY IT NOWS" 90 Day listings. |
| USER"It is really that easy.HOW DO I SELL AN | | | | You also have the opportunity to have a GTC |
| ITEM? In order to sell an item you must be | | | | (Good till Cancelled listing) at 30 days. The |
| registered and have a valid credit or debit | | | | prices are cheaper for listing in EBay shops |
| card on file. | | | | at only 5p per Listing. Extra if you use the |
| | | | other features above like BOLD and |
| Selling an item is easy just follow these | | | | HIGHLIGHTED.THERE IS A MY EBAY TAB AT THE TOP |
| methods:1) Click on the "SELL" tab at the top | | | | OF THE PAGE, WHY IS IT THERE? The answer to |
| of the page. If you are not a member it will | | | | that is that its you own private area of |
| ask you to register again as a seller and ask | | | | eBay. No other member can see what items you |
| you for your credit or debit card details or | | | | are selling and watching. This is brilliant I |
| it will take you straight in to the selling | | | | use mine a lot.WHAT IS THE CUSTOMER SUPPORT |
| area where you can select your category.2) | | | | LIKE? IN relation to that question the online |
| Search for the relevant directory where your | | | | fellow ebayers are willing to help at all |
| item should be listed. (If you don't do this | | | | times in the community forums. Whether you |
| eBay have the rights to remove the auction if | | | | are a new member or stuck on finding things |
| it is in the incorrect directory.3) Enter you | | | | to buy and sell. You can also get |
| eBay item title and description on the next | | | | recommendations there. As for the EBay staff, |
| page.4) When you have done that you must | | | | they are completely useless. They haven't got |
| enter the payment methods you accept. Whether | | | | a phone number to contact on the website all |
| it is PayPal (Most used), Cheque, Bankers | | | | that is there is automated e-mails which you |
| Draft or Postal Order. You can select other | | | | cannot reply to.WHAT IS THE COMPETITION LIKE? |
| payment services if you use things like | | | | The competition is really good. You see other |
| E-GOLD, NOCHEX, STORMPAY, FASTPAY (Natwest | | | | people selling the same item but then you see |
| Online Payments), Etc.5) When you have done | | | | the other person not selling the same item. |
| that you get the opportunity to add extra | | | | Competition is great on eBay and the better |
| features to your listing such as pictures, | | | | the feedback total the more chance you have |
| and other listing boosts (The boosts cost | | | | of selling. I sold information on how to get |
| allot though).SELLING BOOST | | | | Sony laptops for £20.00GBP the other week |
| COSTS:HIGHLIGHTED: £1.50 | | | | for £0.30P. I sold about 3000 e-mails to |
| | | | buyers who want to know. Many of them have |
| BOLD: £0.75 | | | | praised me for this. Other people when I was |
| | | | selling the item were charging about |
| GALLERY: £0.15 | | | | £9.99. I saw one auction ended at |
| | | | £369.54p for just the information.WHAT ARE |
| FEATURED PLUS: £9.95 | | | | POWERSELLERS? Power sellers are people you |
| | | | can trust as it goes with buying an item. You |
| HOME PAGE FEATURED: £49.95 | | | | cannot apply to become a Power seller, as |
| | | | eBay must select you. There are different |
| FEATURED GALLERY: £15.95 | | | | types of Power sellers. See below for a |
| | | | diagram: |
| BUY IT NOW: £0.06 | | | | |
| | | | Members have five tiers to aspire to - |
| SCHEDULED LISTINGS: £0.12 | | | | Bronze, Silver, Gold, Platinum and Titanium - |
| | | | each enjoying the Power Seller Benefits |
| LIST IN 2 CATEGORIES X 2 OF THE FINAL | | | | reserved just for them. From fast track |
| TOTAL.Here are the basic insertion fees:START | | | | customer service and exclusive Power Seller |
| / RESERVE PRICE --- LISTING FEE£0.01 - | | | | Programmes to 'best practice' discussion |
| £0.99 ---£0.15 | | | | boards, our Power Seller Programme is |
| | | | designed to help you grow your e-commerce |
| £1.00 - £4.99 --- £0.20 | | | | business and increase profits on eBay.WHAT IS |
| | | | MY VIEW OF EBAY? My view of EBay is really |
| £5.00 - £14.99 --- £0.35 | | | | good. The only downsides are that you get the |
| | | | occasional stupid buyer that tries to tarnish |
| £15.00 - £29.99 --- £0.75 | | | | your reputation. The fees are TOO high as |
| | | | well. My view is that eBay is great for |
| £30.00 - £99.99 --- £1.50 | | | | buying not so much as selling due to the |
| | | | charges. EBay is the best for online |
| £100.00+ --- £2.00Starting a reserve | | | | advertising as they have over 100 Million |
| item can cost a lot of money on eBay. I once | | | | members worldwide. Follow the methods above |
| listed my first laptop on there for a reserve | | | | and get an account. |
| of £800.00. It hit the reserve and the | | | | |