Creating Donor Anger - The Good and the Bad

Sometimes you want your donors to get angry - it'sSend a bill
one way to move them to action in supporting yourYep, instead of a request for help and an
cause.impassioned message giving them a solid reason why
- Make them angry that dogs are abused.their help is so important, just send a statement in
- Make them angry that children are going hungry.the mail.
- Make them angry that adults can be illiterate in ourI got one of those today from a well-known charity.
society. Make them angry that mothers are abused.The outside of the envelope says, in big bold red
- Make them angry because wild lands are beingletters: "Statement Enclosed."
destroyed.Inside the message says "I'm deeply concerned
Whatever your cause, there is probably some reasonbecause our records indicate..." It also says "Time
for your potential donors to get mad and decidesensitive - Respond ASAP."
they want to help do something about it.After that it goes on to give the reasons why my
That's the good kind of angry. It's the kind you canhelp is needed. But you know what? They had
create by telling a story, exposing an injustice, oralready lost me with the envelope.
making a prediction about life in the future if thisHow dare anyone presume to send me a bill,
problem isn't solved.indicating that I owe them a donation?
That's the kind of angry that joins with your ownIn today's troubled economy you have fewer people
anger and fuels the desire to help. You can stir it upwho are able to give - and those who do will choose
with your well-considered words in a fundraisingcarefully. They want to know that their money will
letter, a brochure, and your website.be spent wisely, and that the organization they
But there's another kind - the kind that is AT you.choose will actually appreciate the help.
Here are just a few ways you can create that kind:Even if your particular cause is their passion - there
- Fail to acknowledge donations.are probably other organizations devoted to the
- Just don't bother to send a thank you note.same cause. That means they have choices - and
- Brush them off if they want to volunteer to help.they can choose the non-profit who will make them
- Ignore them when they attend your eventsfeel the best about giving.
- Don't bother to tell them how you spent theirFace it - every person wants to feel important. Your
money, just ask for morejob is to make those donors feel important and
- Make them feel that they didn't give enoughvalued even if all they could spare was $5.
And here's one that can really create steam rollingSo be careful. Generate anger, but make sure it's
from a donor's ears:directed with yours - and not against you.