| Thanking and acknowledging donors is probably the | | | | the head staff person took the time to personally |
| most important job you have as a fundraiser. There | | | | acknowledge his or her gift. |
| are lots of ways you can express yourself and let | | | | Make a Phone Call: Let donors know they are |
| donors know how much you appreciate them. | | | | appreciated and tell them how their support has |
| Thank Donors Promptly and Sincerely. Get your | | | | impacted your organization. You might say something |
| Thank You letters out pronto! Shoot for 48 hours if | | | | like: "Because of your generosity, we were able to |
| you can. By sending a letter quickly, your donors will | | | | provide food for 30 additional families this month." |
| know that you place importance on appreciation. | | | | Send a Note: Jot a quick note expressing your |
| Add Personal Notes to the Letters. Have your | | | | appreciation. A hand-written note will stand out amid |
| Executive Director or President go through the | | | | the clutter of bills and other mail. |
| letters and add personal notes. This can bring big | | | | Just Say It: When you see your donors in the |
| rewards in terms of stewarding donors! Taking a few | | | | community, say the magic words. A little appreciation |
| minutes of a busy day to go through a stack of | | | | goes a long way. |
| letters may seem like a chore to your boss, but trust | | | | Make sure to use your Attitude of Gratitude toward |
| me when I tell you that donors who get a Thank | | | | volunteers and in-kind donors too. They'll all |
| You letter with a personal note will be thrilled that | | | | appreciate it! |